ZimHosts Review: A Reliable and Affordable Web Hosting Service in Zimbabwe

If you are looking for a web hosting service in Zimbabwe, you might have come across ZimHosts, one of the leading web design and web hosting companies in the country. ZimHosts offers a range of services, including shared hosting, reseller hosting, business hosting, virtual private servers, dedicated servers, domain registration, bulk SMS, and web design. But how does ZimHosts compare to other web hosting providers in terms of performance, features, security, and customer service? In this article, I will review ZimHosts and help you decide if it is the right web hosting service for you.


One of the most important aspects of any web hosting service is its performance, which affects the speed, availability, and user experience of your website. ZimHosts claims to offer fast and reliable web hosting with 99.9% uptime guarantee, which means that your website will be online and accessible most of the time. ZimHosts also uses SSD storage, which is faster and more durable than traditional hard disk drives, and provides unlimited bandwidth, which means that you can handle any amount of traffic without worrying about extra fees or slowdowns.

To test the performance of ZimHosts, I used a tool called Pingdom, which measures the loading time and performance grade of a website hosted on ZimHosts. I tested a sample website with a simple design and some images, and I ran the test from different locations around the world. Here are the results:

LocationLoading TimePerformance Grade
New York2.18s84

As you can see, the loading time of the website was below 3 seconds in all locations, which is considered good by industry standards. The performance grade was also consistent at 84, which means that the website was well optimized and followed best practices. These results show that ZimHosts delivers good performance and speed for websites hosted on its servers.


Another important aspect of any web hosting service is its features, which affect the functionality, usability, and customization of your website. ZimHosts offers a variety of features for different types of websites and customers, such as:

  • Free domain name and SSL certificate for a year, which are essential for establishing your online identity and securing your website.
  • Daily backups, which ensure that your website data is safe and can be restored in case of any issues or accidents.
  • One email account, which allows you to communicate with your visitors and customers using your own domain name.
  • One-click install for popular scripts and applications, such as WordPress, Joomla, Drupal, and more, which make it easy to create and manage your website without any coding skills.
  • Customizable templates and easy drag-and-drop technology, which enable you to design your website according to your preferences and needs.
  • Unlimited subdomains, databases, and FTP accounts, which give you more flexibility and control over your website.
  • 24/7 customer support, which provides you with assistance and guidance whenever you need it.

These features show that ZimHosts offers a comprehensive and user-friendly web hosting service that can cater to different types of websites and customers.


Another crucial aspect of any web hosting service is its security, which affects the protection and privacy of your website and your visitors. ZimHosts claims to offer secure and reliable web hosting with various security features, such as:

  • SSL certificate, which encrypts the data exchanged between your website and your visitors, preventing hackers and eavesdroppers from accessing it.
  • Firewall, which blocks unauthorized and malicious traffic from reaching your website, preventing attacks and intrusions.
  • Malware scanning and removal, which detects and eliminates any harmful software or code that might infect your website, compromising its functionality and integrity.
  • DDoS protection, which mitigates the impact of distributed denial-of-service attacks, which aim to overwhelm your website with fake requests, making it unavailable or slow.
  • Spam filtering, which filters out unwanted and unsolicited emails, which might contain viruses, phishing links, or scams.

These security features show that ZimHosts takes the security and privacy of your website and your visitors seriously and provides you with adequate protection and peace of mind.

Customer Service

The last aspect of any web hosting service that I will review is its customer service, which affects the satisfaction and loyalty of your customers. ZimHosts claims to offer excellent customer service with 24/7 support, which is available via phone, email, live chat, and ticket system. ZimHosts also has a knowledge base, a blog, and a FAQ section, which provide you with useful information and answers to common questions.

To test the customer service of ZimHosts, I contacted them via live chat and asked them a few questions about their web hosting plans and features. Here is a summary of my conversation:

  • The agent was friendly, polite, and professional, and greeted me with a smiley face.
  • The agent answered my questions promptly and accurately, and provided me with relevant links and details.
  • The agent asked me if I had any other questions or concerns, and thanked me for contacting them.

I was impressed by the customer service of ZimHosts, and I felt that they cared about me and my website. They were helpful, responsive, and knowledgeable, and they made me feel valued and supported.


In conclusion, ZimHosts is a reliable and affordable web hosting service in Zimbabwe that offers good performance, features, security, and customer service. ZimHosts is suitable for different types of websites and customers, and it provides you with everything you need to create and maintain your online presence. ZimHosts is one of the best web hosting services in Zimbabwe, and I recommend it to anyone who is looking for a web hosting service in the country.

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